Where the hell is the donator version???

[TAMORA]

Ok...I've made a donation via paypal and was directed to the download page...downloaded the latest version (ver 81.052) but I'm still getting the message "h.264 video can only be processed by the Donator version" at the end of the text file???

Surely the donator version should be clearly visible...or am I missing something???

[erik]

Did you receive the confirmation mail with the link to where you can download the donator version?
If not, did you look in your spam folder?

[bgnome]

I am waiting on the confirmation email as well. I donated roughly 24 hours ago..

[erik]

Inside the "dear donator" mail I did send you is a link.
Did you go to that link to download?

What is the name of the zip file you downloaded?

[pharn]

erik, can you check if you send the "dear donator" mail to me as well? It been over 24hr. and I haven't seen it. I did check my spam.

[TAMORA]

Ok...checked my spam folder and no email from you...the only emails I've received are the confirmation emails from paypal.

P.S. Thanks for your prompt reply.

[erik]

I need the email address you use with paypal to recover the mail.

[TAMORA]

......I need the email address you use with paypal to recover the mail......

PM sent to you with email.

[pharn]

Me too. PM to you as well.

[erik]

Thanks for all this.
Paypal changed their confirmation email so i was sending to paypal instead of you.
Should be solved now.

[TAMORA]

Ok...have now received email with link to donator versions.

May I make a suggestion...your home page isn't very clear at all regarding the process to obtain the donator version or, in fact, that a paid version even exists.

If you Google comskip there is conflicting information out there...many sites state that the free version can process H264, leading to even further confusion. This needs to be made clear on your website rather than being obscurely referenced to in a text file within a long list of files.

I'm pretty sure clear and concise information and instructions regarding the donation process will lead to significant increase in donations for your work.

Regards.

[erik]

When I search for comskip using google the first found item refers to my own page which has all the info
What is your top search link found?

[bgnome]

Got the email as well, thanks. I had a little problem logging in due to a typo in the password, but I was able to figure it out.

[gimble]

Similar problem here, made donation, no email. Sent Erik an email, as his reputation for service is excellent.

[erik]

Resend, original was send June 5th
Please check you spam folder