Interested in becoming a doner

Here you can ask your questions on how to use Comskip for the detection of commercials. Also questions on how to remove commercials are welcome
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joeejo
Posts: 1
Joined: Sun Nov 27, 2016 7:26 pm

Interested in becoming a doner

Post by joeejo » Sun Nov 27, 2016 7:30 pm

I am interested in getting the donator version of comskip, however I have seen posts on other sites that lead me to believe that email address used for donations is not valid and donators are not getting the upgrade.

Can you confirm that a donation will result in receiving the upgrade and how long it will take.

Thank you

erik
Site Admin
Posts: 3310
Joined: Sun Aug 21, 2005 3:49 pm

Re: Interested in becoming a doner

Post by erik » Mon Nov 28, 2016 9:50 am

Everybody that ever donated has been able to log into the donator area.
Normally you will receive your access code in about 30 seconds, sometimes it may take 24 hours. Almost all people that complained about not receiving the access information either forgot to look in their spam folders or used an old email address with paypal. I recall less then 5 cases where paypal did not send the donation notification so I did not react in 24 hours.
Could you point me to these sites so I can get this corrected?

PennIsMightier
Posts: 2
Joined: Sat Dec 10, 2016 2:07 am

Re: Interested in becoming a doner

Post by PennIsMightier » Sat Dec 10, 2016 2:17 am

donated but never got a email back with access info to get the donor version. i've checked my spam folder and no reply. i got a email from paypal confirming transfer but nothing else.

bigb
Posts: 8
Joined: Thu Dec 08, 2016 5:34 pm

Re: Interested in becoming a doner

Post by bigb » Sat Dec 10, 2016 2:27 am

I donated yesterday and when I woke up today had my login.

I would say don't believe what you read.

PennIsMightier
Posts: 2
Joined: Sat Dec 10, 2016 2:07 am

Re: Interested in becoming a doner

Post by PennIsMightier » Sat Dec 10, 2016 3:52 am

well i donated on tuesday andd still waiting

bigb
Posts: 8
Joined: Thu Dec 08, 2016 5:34 pm

Re: Interested in becoming a doner

Post by bigb » Sat Dec 10, 2016 6:06 am

Send an email to the same address the donation went to or PM him.

I had no issues, in fact I had a request because I used someone elses paypal even and got mine.

I'm sure it's some technical issue. Just because you maybe don't see it in the spam folder doesn't mean something with the email provider or something else is eating it.

I'm sure it will get taken care of.

erik
Site Admin
Posts: 3310
Joined: Sun Aug 21, 2005 3:49 pm

Re: Interested in becoming a doner

Post by erik » Sat Dec 10, 2016 3:34 pm

I hope all is ok now.
There was a glitch between paypal and my email.
Apologies for that

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