Did not receive the login info after donating

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erik
Site Admin
Posts: 3368
Joined: Sun Aug 21, 2005 3:49 pm

Did not receive the login info after donating

Post by erik »

All complaints of people not receiving their login info during the last couple of years were because of these two reasons:
  • Confirmation mail went to spam folder
    Forgot to check Paypal email address
Confirmation mail normally will be send within 5 minutes after donating.
Make sure to:
  • Check you spam folder
    Make sure to check the email you are using with paypal
If you donate less than 10$ you will not receive a confirmation email with the login details.
If you disagree with this and want your money back, do not start a paypal dispute as I gladly will refund your donation but paypal charges a 20$ fine when I refund in a dispute. Send me an email instead
tperez2
Posts: 2
Joined: Fri Nov 24, 2017 6:24 am

I deleted the email with the login info please resend

Post by tperez2 »

I have donated in the past but i had a crash and lost all my old emails can you resend the login info or do i need to make another donation?

the donator version i have right now is 81_094 is there a newer version?
erik
Site Admin
Posts: 3368
Joined: Sun Aug 21, 2005 3:49 pm

Re: Did not receive the login info after donating

Post by erik »

Please post you papal email address
tperez2
Posts: 2
Joined: Fri Nov 24, 2017 6:24 am

Re: Did not receive the login info after donating

Post by tperez2 »

Sorry here it is

tperez2@verizon.net

Oh and can someone tell me what edl files are for and do i need them to skip commercials with dvrmstoolbox?

Thank You
markedman1132
Posts: 1
Joined: Sat Jan 06, 2018 5:55 pm

Re: Did not receive the login info after donating

Post by markedman1132 »

I also have not received my info for early access. I have twice donated $10 and have repeatedly checked my spam folder. The registration email to the forum did not get flagged by spam.

My email address is mark.fowler@mac.com.
erik
Site Admin
Posts: 3368
Joined: Sun Aug 21, 2005 3:49 pm

Re: Did not receive the login info after donating

Post by erik »

Login details have been send to the given email address on 26-8-2017 and 29-11-2017
I did resend that last email just before posting this message.
chi_badgers
Posts: 1
Joined: Tue Jan 29, 2019 1:44 am

Re: Did not receive the login info after donating

Post by chi_badgers »

I didn't receive my login after donating either. There was nothing in my spam folder.

bleedincubbyblue@icloud.com
X64Man
Posts: 1
Joined: Thu Feb 07, 2019 12:55 am

Re: Did not receive the login info after donating

Post by X64Man »

Hi;

I donated $10 USD approx. 12 hours ago and have not yet received my login info. I have checked my spam folder and nothing there, any info would be much appreciated, thanks.
erik
Site Admin
Posts: 3368
Joined: Sun Aug 21, 2005 3:49 pm

Re: Did not receive the login info after donating

Post by erik »

Login details where resend to st.......e@me.com
erik
Site Admin
Posts: 3368
Joined: Sun Aug 21, 2005 3:49 pm

Re: Did not receive the login info after donating

Post by erik »

chi_badgers wrote:I didn't receive my login after donating either. There was nothing in my spam folder.

bleedincubbyblue@icloud.com
Login details where resend to above email address
dl144
Posts: 1
Joined: Fri Feb 16, 2024 4:55 am

Re: Did not receive the login info after donating

Post by dl144 »

I donated 10 euros on Friday but have not received the login details. Nothing in spam folder either.
I did receive the "Thanks for donation for your donation." email but this contains no login details.
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